Privacy Policy

J E N S M O L L E T T L T D . P R I V A C Y P O L I C Y

We have this Privacy Policy to show you that we are compliant with GDPR laws that came into effect in May 2018. If you are viewing our website, you agree to our Terms and Conditions, this Privacy Policy and our Cookie Policy.

Jen Smollett Coaching Ltd. uses Kajabi to develop and host its website and as such is bound by their Privacy Policy and Cookies Policy for you as the ‘end user’. The details for both of these can be found here. Jen Smollett Coaching Ltd respects your privacy.

Below we detail information regarding the personal information we collect, what we do with it and your choices and rights.

1. How does this Privacy Policy apply?

This Privacy Policy describes what we do with personal information that we collect and use for our own purposes (i.e. where we are a controller), such as your name and email address and about how you use and interact with our Website.

We use cookies and similar technologies. Our Cookie Policy describes what we do in that regard.

This Privacy Policy does not describe the way in which Kajabi handle your information. For more information on their privacy policy please click here.

2. Personal information we collect

We collect various personal information regarding you or your device.

This includes the following:

• Information you provide to obtain access to resources on our website.

• Your marketing preferences.

• The emails and other communications that you send to us or otherwise contribute, such as feedback and enquiries. Please be aware that information on public parts of our site is available to others.

• Information you share with us in connection with surveys, contests or promotions.

• Information we get from our partners to support our marketing initiatives, improve our Services and better monitor, manage and measure our ad campaigns, such as details about when our partner shows you one of our ads on or via its advertising platform.

3. How we collect personal information

We obtain personal information from various sources.

We do this in three main ways:

• You provide some of it directly (such as registering for resources or our newsletter).

• We record some of it automatically when you use our site (including with technologies like cookies). We’ve described this in more detail below.

(a) Personal information you provide

When you use our Services, we collect information from you in a number of ways. For instance, we ask you to provide your name and email address to register for resources or our newsletter. We also maintain your marketing preferences and the emails and other communications that you send us or otherwise contribute, such as inquiries or posts to parts of our website. You might also provide us with information in other ways, including by responding to surveys, submitting a form or participating in contests or similar promotions.

(b) Personal information obtained from your use of our Site

When you use our Site, we collect information about your activity on and interaction with the Services, such as your IP address(es), your device and browser type, the web page you visited before coming to our sites, what pages on our sites you visit and for how long and identifiers associated with your devices. If you’ve given us permission through your device settings, we may collect your location information in our mobile apps. We also get information about your interactions with our site, though we use this in anonymous, aggregated or pseudonymized form which does not focus on you individually. We use this data to evaluate, provide, protect or improve our Services (including by developing new products and services).

Some of this information is collected automatically using cookies and similar technologies when you use our site. You can read more about our use of cookies in our Cookie Policy. Some of this information is similarly collected automatically through your browser or from your device.

4. How we use your personal information

We use the personal information we obtain about you to:

Provision of the Services. Provide and personalise our Services and respond to your enquiries.

Communicating with you. Communicate with you, including by sending you emails.

Surveys and contests. Administer surveys, contests and other promotions.

Promotion. Promote our Services and send you tailored marketing communications about products, services, offers, programs and promotions of Jen Smollett Coaching Ltd.

Customising the Services. Provide you with customised services. For example, Squarespace uses your location information to determine your language preferences or display accurate date and time information. We also use cookies and similar technologies for this purpose.

Security. Ensure the security and integrity of our Services.

Enforcement. Enforce our Terms of Service and other legal terms and policies.

Protection. Protect our and others’ interests, rights and property (e.g. to protect our Users from abuse).

Complying with law. Comply with applicable legal requirements, such as tax and other government regulations and industry standards, contracts and law enforcement requests. We process your personal information for the above purposes when:

Consent. You have consented to the use of your personal information in a particular way. When you consent, you can change your mind at any time.

Performance of a contract. We need your personal information to provide you with services and products requested by you, or to respond to your inquiries. In other words, so we can perform our contract with you or take steps at your request before entering into one. For example, we need your contact details to effectively deliver our coaching programme.

Legal obligation. We have a legal obligation to use your personal information to comply with a court order or binding law enforcement request.

Legitimate interests. We have a legitimate interest in using your personal information. We have a legitimate interest in the following cases:

            • To operate the Jen Smollett Coaching business and provide you with tailored advertising and communications to develop and promote our business.

            • To provide ongoing Services, including any personalised services - we do this as it is necessary to pursue our legitimate interests of providing ongoing accountability and support.

            • To anonymize and subsequently use anonymized information.

Protecting you and others. To protect your vital interests, or those of others.

5. How we share your personal information

We share personal information in the following ways:

Users. Kajabi provides Jen Smollett Ltd. with information about what web page you visited before coming to this site and how you have interacted with this site. This is so that we can analyse the usage of our site and improve our services.

Service providers. We share personal information with our service providers that perform services on our behalf. For example, we may use third parties to help us provide customer support, manage our advertisements on other sites, send marketing and other communications on our behalf or assist with data storage.

Following the law or protecting rights and interests. We disclose your personal information if we determine that such disclosure is reasonably necessary to comply with the law, protect our or others’ rights, property or interests (such as enforcing our Terms and Conditions) prevent fraud or abuse of the website. In particular, we may disclose your personal information in response to lawful requests by public authorities, such as to meet national security or law enforcement requirements.

Advertising. We share personal information with third parties so they and we can provide you with tailored advertising and measure and monitor its effectiveness. For example, we may share your pseudonymized email address with a third party social media platform on which we advertise to avoid serving Jen Smollett Coaching ads to people who are already clients.

6. Your rights and choices

You can update, change or request for your personal information to be deleted by contacting us at [email protected] to request the required changes. You can exercise your other rights by contacting us at the same email address.

You can also elect not to receive marketing communications by following the unsubscribe instruction in communications.

Please note that, for technical reasons, there is likely to be a delay in deleting your personal information from our systems when you ask us to delete it. We also will retain personal information in order to comply with the law, protect our and others’ rights, resolve disputes or enforce our legal terms or policies, to the extent permitted under applicable law.

Our cookie policy explains how you can manage cookies and similar technologies.

7. How we protect your personal information

While no service is completely secure, the parties we use assure us that they maintain administrative, technical and physical safeguards that are intended to appropriately protect against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse and any other unlawful form of processing of, the personal information in their possession.

8. How we retain your personal information

We retain personal information provided by you whilst we continue to serve a purpose in communicating with you, either through services provided to you or marketing communication – until you ask us to remove this information.

We will retain information provided and logs of our conversations with you up to 3 years after working with you, at which point they will be removed from our systems, if you would like for these to be deleted earlier than this point please contact us on [email protected]

9. Privacy Shield

The host for this website is Kajabi, Inc who has certified its compliance to the Privacy Shield. If you have a question or complaint you believe to be within the scope of the Privacy Shield certification, please contact Kajabi first at [email protected]

10. Updates to this Privacy Policy

We’ll update this Privacy Policy from time to time to reflect changes in technology, law, our business operations or any other reason we determine is necessary or appropriate. When we make changes, we’ll update the “Effective Date” at the top of the Privacy Policy and post it on our sites. If we make material changes to it or the ways we process personal information, we’ll notify you (by, for example, prominently posting a notice of the changes on our sites before they take effect or directly sending you a notification).

We encourage you to check back periodically to review this Privacy Policy for any changes since your last visit. This will help ensure you better understand your relationship with us, including the ways we process your personal information.

11. How to contact us

If you have questions, comments or complaints about this Privacy Policy or our privacy practices or if you would like to exercise your rights and choices, please email us at [email protected]

 

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